Customer Service
Our goal is to make your shopping experience as easy as possible. If you don't find answers to your questions here, please contact us by clicking here.
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We offer two, fully insured UPS shipping options:
Second Day $15.
Overnight $25.
For Alaska and Hawaii we offer only second day UPS, for $45. All merchandise must be signed for upon receipt; we cannot deliver to a P.O. Box except APO/FPO boxes.
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Sales tax will be collected for all orders shipped to addresses in New York State.
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At Temple St. Clair, we want you to be pleased with your purchase. If for any reason you are not completely satisfied, you may return any unworn and undamaged item(s) within 7 days for a full refund, exchange or credit*. Merchandise must be accompanied by original packaging and receipt. All returns of merchandise require a Return Authorization. Please call (800)-590-7985 to obtain a Return Authorization number before shipping your merchandise back.
**Credit will only be valid for one year from the date of purchase.
Sale items and specially customized orders are final sales. No returns or exchanges are accepted.
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Regular orders must be returned within 7 days of receipt in the original packaging, in unworn condition and accompanied with the original receipt. Merchandise should be returned with shipping pre-paid and insured to TempleStClair.com. Credit issued will not include original shipping charges. Please call (800)-590-7985 to obtain a Return Authorization number before shipping your merchandise back.
Please send returns to:
TempleStClair.com
319 Lafayette Street, Suite 165
New York, NY 10012
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